If You like to order from us You can visit our online shop or choose from the alternative order options.
The products shown in the online shop are no juridically binding offer. They are an invitation to order.
By clicking "Bestellung abschicken" (= send order) You submit a juridically binding bid to order the listet goods. An order confirmation is sent to Your e-Mail address immediately after sending of the order. This is no binding acceptance of Your order. The purchase contract becomes effective by shipment of the goods.
There are the following alternatives to the online shop order:
You are not sure which model to choose?
You hesitate sending Your personal data through the internet?
You can order by:
Phone +49 (0)5722 / 98 10 50. Our business hours are Monday through Thursday (9 am to 5 pm) and Friday (9 to 4).
or by Fax: +49 (0)5722 / 98 10 52.
This is the choice of payment methods.
We accept: American Express®, MasterCard®, Diners Club and VISA®.
We deduct on the date of shipment. The currency is EURO.
You can pay cash on delivery (= Nachnahme) only if the goods are sent to a German adress.
We accept PayPal payments. PayPal is the secure online payment service by ebay. During the order process You are lead to the PayPal site where You pay. Attention: We ship Your goods when the PayPal payment is completed. This can take some days when there is no deposit on Your account!
International Customers can pay by credit card through PayPal.
Not offered yet
You prepay to our German bank account. We send You our bank account data with the order confirmation e-Mail and ship the goods by no later than a workday after payment receipt. We keep Your order open for a 30 days period and cancel it if by then Your payment has not arrived. So please don’t forget the transfer.
Authorities, public services, universities:
If you order with your official letterhead you have the choice betwenn the payment mehtods above or:
to pay in netto on our account in Germany. Therefore we need:
The receipt of Your online shop order will be confirmed by e-Mail. If You wish we confirm Your offline order as well. We proceed with Your order promptly. Our business hours are Monday through Thursday (9 am to 5 pm) and Friday (9 to 4). Orders / payments coming in until 1.30 pm are usually shipped on the same day.
All shipments are replicable. Please ask us if it should take longer. After ordering online You get a shipping confirmation by e-Mail on the same or next workday. In case of prepayment the e-Mail is sent when we receive the payment.
This depends on payment method:
We assort Your order, charge Your card and ship the parcel. Your credit card data will not be stored.
Cash on Delivery (only to German adresses) (=Nachnahme)
We assort Your order and ship it. You pay cash to the delivery man.
Your order will be passed on to us after the PayPal payment is completed. This can take some hours or some days. If You f.e. transfer the money to PayPal it will take 3 to 4 workdays. As soon as the payment process is completed we send You an order confirmation by e-Mail. We cannot see Your order earlier. After payment receipt we ship the parcel.
Not offered yet
Prepayment (=Vorab-Überweisung / Vorkasse):
We give You our bank account data in the order confirmation e-Mail. As soon as Your money arrives we send You a shipment confirmation e-Mail and ship the goods.
Important: Please give us Your name and the order number in the bank transfer reference.
When will You order be shipped?
If Your order on a workday before 1.30 pm and do not pay by prepayment or PayPal Your order will usually be shipped by DPD, DHL or Deutsche Post on the same day.
We confirm the shipment by e-Mail. DPD delivers Monday through Friday over the day. If You are not at home You get a notification by the driver and he will retry twice. All shipments are replicable. Please ask us in case it takes longer than expected.
Express: Best ask when ordering or call us. We try to find a flexible solution.
All articles in the shop show the status of availability.
Our business hours are Monday through Thursday (9 am to 5 pm) and Friday (9 to 4). If Your order on a workday before 1.30 pm and do not pay by prepayment or PayPal Your order will usually be sent by DPD, DHL or Deutsche Post on the same day.
All shipment are replicable. Please ask us in case it takes longer than expected. After ordering online You get a shipping confirmation by email on the same or next workday. In case of prepayment the email is sent when we receive the payment.
We ship Your order from Aquapac-Aquaman Deutschland GmbH, Bückeburg depending on Your payment method with DPD, DHL or Deutsche Post.
The freight costs are independent of the number of ordered cases:
Delivery to Germany
Express delivery: Please call or note it in Your online-order.
If You pay cash on delivery there are C.O.D. fees of EURO 8.50 incl. VAT. The shopping cart shows You the total amount to be paid to the delivery man. There are no further costs. In case of return the C.O.D. fee will not be refunded.
Delivery to Europe incl. Switzerland:
For shipments outside Europe there might be additional fees and customs.
Right of recession, claims, warrenty and process of return:
In case You should not be satisfied with one of our products You are able to either get it replaced or return the unused product within two weeks. You may of course try if Your device fits into it but the desiccant sachet has to be in resellable condition. Below You find further information to right of rescission and return period as well as to claims and process of return.
You made a mistake in the order? Right of recession and return:
You can return any product (bought from us) to us within 14 days from invoice date without giving us a reason. Special orders and consumable supplies are exempted from return and replacement. To keep the term it is sufficient to return the parcel in time. Please let us know in advance to avoid misunderstandings.
For used goods applies:
We reserve the right to charge an appropriate amount for the use of the goods returned in this period if they show signs of use.
Defective goods or transport damage? Wrong goods delivered? Claims and replacement
All deliveries are controlled and packed carefully before being sent.
In case You get wrong or defective goods please contact us. We will sort things out to Your full satisfaction.
Please proceed as follows if You make use of Your replacement and return right or find a fault on Your order or the goods:
Please contact us before You return something. Best by phone or e-Mail.
From Germany: 05722-98 10 50
From foreign countries: +49-5722-98 10 50
e-Mail: info@o-rangebags.de
As agreed then return the parcel originally packed and sufficiently franked to avoid postage due. Please send the return-sheet with the postage, so that we will know all about the reason of return und to credit or replace the item.
Aquapac-Aquaman Deutschland GmbH
Donaliesstr. 2 b
31675 Bückeburg
Germany
We check the returned goods and transfer to Your bank or credit card account. You get a credit confirmation by e-Mail.
Usually we only refund the goods’ value. Please bear the shipping costs unless the goods are faulty.
You have got to pay for the return shipment if the delivered goods equate to the ordered and the value of the returned goods is 40 € or less or if at a higher value You have not yet paid completely for them at the time of cancellation. Please choose a replicable way of shipment.
If the value of the returned goods is 40 € or more the return shipment is free within Germany. Please choose the cheapest way of shipment and frank the parcel sufficiently to avoid postage due. We refund the postage immediately. Please keep the postal receipt.
Obligations to compensations are to be paid within 30 days after cancellation.
Please note that shipping and handling of Your claim might take a bit of time.
As we improve our products constantly we are happy to know about the reasons of return. Thanks in advance for Your efforts.
Our general terms and conditions:
Please not the validity of our General terms and conditions.
